Bloomington Auto Repair

(952) 942-6986
Mon - Fri: 7:00 AM - 6:00 PM
5

I brought my car to Nate and his team when I had some warning lights appear on my dash. Nate checked it out and found several issues with the car… not surprising, it’s an old 2005 Ion! However, Nate also took the time to explain all of the issues and kept my costs down by walking me through what fixes were a priority. They ended up working in my car for a week and gave me a loaner to use during that time. Nate also called everyday to keep me updated. I was so impressed with their honesty and the time and care they put into my old car. In the end, my repair costs were way less than I was originally quoted; and all because Nate really was thoughtful about what to repair and how to repair it. I would highly recommend Nate and his team. They went above and beyond…I truly have never had such personalized service. Thank you Nate and everyone on the team!!!!

Hi Julie- thank you so much for your kind words and for trusting us with your vehicle! We'll be here next time you need service!

- Honest-1 Auto Care Bloomington
5

Thank you for the 5 stars Kim!

- Honest-1 Auto Care Bloomington
2

QUOTED 25.00 for wiper blades. Tech went out to parking lot and put them on.. Bill was 34.79. When I said that wasn't right, he said taxes. I obviously said 10.00 tax on $25.00? He then gave me the bill. 3.79 for shop supplies 3.01 for hazardous material disposal? My objection as neither applied to my service was met with the statement"it's on every bill". NOT HONEST. This is not customer service. He shrugged when I said I"d be leaving a bad review!

Hi Darcey- thank you for your feedback! It certainly sounds like we failed to communicate with you effectively and for that we sincerely apologize. We'll use this to improve our processes. Thank you and have a great day!

- Honest-1 Auto Care Bloomington
5

I needed new front brakes. Made my appointment online and got service same day. Staff very nice and explained exactly what was wrong and what the cost was to fix. My only issue is that there was a coupon online which I qualified for but I didn't see it before I had the work done. Wish the management would have mentioned it.

Hi Linda- thank you for the 5 star review and for the feedback on the coupon. Our coupons regularly change and aren't automatically applied as they are in different systems. Please let us know on your next visit and we'll be sure to get you our best coupon available!

- Honest-1 Auto Care Bloomington
5

I'm very pleased... with a new thermostat, etc., they got my car's temperature stabilized, as well as my heater back to working as it should! However, I wasn't happy when I had to pay OVER $7.00 for 2.2 gallons of gas to go 12 miles to my home and back in the loaner car they gave me for overnight. Apparently the person before me didn't fill it up 'FULL' as I was strictly instructed to do. But when I brought it to the attention of the two guys upfront, neither offered any compensation for the lack of responsibility of the PREVIOUS person WHO obviously DIDN'T FILL the tank! So much for trying to do the right thing... -at least the next person will get a FULL gas tank to 'top off' for only what they will use! Unbelievable...

Thank you for your kind words and 5 star review- we apologize for the mix up on the gas tank and we'll make it up to you next time!

- Honest-1 Auto Care Bloomington
4

I waited till now to actually to see if there is any problem came across since I have it serviced. As I have only drove 2 Times since then. And looks like I have no issue yet. But was expensive service but I had to do it. Nate was great in explaining what was wrong with my truck and I appreciate the communication. Although I should have inspect my tires at the time which I didn’t. I had a good year tires before and my rear tire needed to replaced. It is replaced but with a encounter brand. I would care less but it started to bug me now as My front good year tire has White colored letters of the brand but the encounter is black. So I can clearly see two different tires. Nothing issue with it but the look of truck and it’s bugging me now. Otherwise they did a good job. Thank you

Hi Tenzin- thank you for the 4 star review! We'd be happy to replace your tires to make them all match- just let us know when you want the work done. Thanks!

- Honest-1 Auto Care Bloomington
5

Honest 1 was able to get my car in for service the same day I called. They were professional and did a diagnostic and fixed my vehicle. They were able to give me rides to and from the shop. I will bring my vehicle there again in the future if needed.

5

Thank you for the 5 star rating Cecelia!

- Honest-1 Auto Care Bloomington
1

Very disappointing. Took advantage of me, $65 for an oil change?? $37 for a license plate light bulb? Will never go here again. Previous owners were great until they sold out to Honest-1 Auto.

Hi Gwen- we're very disappointed to hear you aren't happy with our service. You've had service performed here 8 times in the past 2 years and you're unhappy with the price of your oil change? We'd highly encourage you to shop around- $54.99 for a full synthetic oil change is VERY competitive. Most places are close to $100. Our costs for oil and filters has increased over 20% in the past year...

- Honest-1 Auto Care Bloomington
1

They broke my headlight switch and told me “it just happened they had nothing to do with it happening “but there are pry marks on the switch and the mechanic told me he had it apart ,they also gave me an estimate of 315.00dollars to fix, it it is a 40 dollar part ,they are crooks and liars do not bring your vehicle here

Hi Mike- please contact Nate at (952) 942-6986. We're not sure on the specifics on the issue with your switch but we'll definitely correct any issues we caused. We don't have any records of work being done anywhere near your headlight switch.

- Honest-1 Auto Care Bloomington
Honest-1 Auto Care Bloomington is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Bloomington (952) 942-6986 if you have any issues in accessing any area of our website.