Bloomington Auto Repair

Nathan was super helpful. My Son drove down to the cities and the car stopped in a lane of traffic. Naturally, I called the closest shop to where he was. Nathan quickly gave me info to the tow company they use (not the greatest, but not his fault) car was eventually towed to the shop. By around noon the next day I had a full report to review on what NEEDED to be fixed and could be fixed in the future. Nathan was very thorough in going over the report and letting me know which future items may not be cost effective if not keeping the car long term and was understanding if my goal was to get the car back home. I’d recommend them based on my experience because they could’ve said everything must be fixed now knowing my Son needed to get back home as well as the car.

Nathan did a great job explaining what needed to be done on our vehicle, kept open communication regarding status of parts and when work would be done. Professional, friendly and compassionate to our situation. And competitive pricing!

Wonderfully kind when speaking with me. They did not make assumptions about my knowledge but made sure to collect as much information as possible before going forward. Upfront about pricing and kept me in the loop about what was happening with my vehicle.

Professional service.

Friendly, attentive and prompt with their service.

They were spot on with their estimated time and now my truck drives nice and straight down the road. I would highly recommend them for alignments.

Well done Honest-1 Auto! For me, going to an auto business for a repair, is like going to the dentist for a cracked tooth repair - gotta do it, but not what onw thinks of as fun. My experience at Honest-1 Auto while not a party, it was pleasant and almost painless. All those I met were friendly, knowledgeable, clear, forthcoming, patient and understanding. Everything went was I was told it would - in fact in less time than I expected. I left feeling that I was fairly treated and that my car is now safer than it was went I drove in. Happy to recommend to my family and friends.