I was totally satisfied with my visit. They patiently explained everything to me and they were quick and efficient. I only had time to skim through two magazines.
I was extremely impressed with my recent visit to Honest -1 Auto Care. I have a 2018 vehicle and while selecting which type of oil fill I wanted, I was told by the customer service rep that he would call me momentarily once he reviewed which type of oil was actually required for vehicle. He called me and informed me that I could continue with the more expensive oil change option but that it wasn't actually required for my make and model. I was blown away that I wasn't being given a hard sell for the more expensive option. As a single mom with a limited budget - I really appreciated that. It's that type of service that will make me a long term customer. I have also shared this story with others to make them aware of the amazing customer service I received. Thank you Honest -1 Auto Care!
They did the work I wanted done, and let me know other items/issues they found during the vehicle inspection. No pressure, just info and good advice. I took care of one of the items there, and put the other two on my To Do list.
Better than others I have tried in Twin Cities. Professional and well staffed.
Excellent service so glad I stopped in .I even left my purse in my car while they worked on it and all is safe .You guys have amazing service and fast making me feel right at home.
Excellent service! Kept me informed of every step
They took care of my brake issue promptly and kept the cost as low as possible. I give them 5 stars.
I had my 1999 Saturn in for work twice in the last week and a half. On August 10 we had the car towed in from Burnsville with a dead battery. We arrived at about 5:00 in the evening. The folks at Honest 1 determined that the battery had failed but the charging system was okay. They replaced the battery and got me back on the road before 6:00 closing time. On August 14, I brought the car in for an oil change. It was completed ahead of the time I expected and I got the car back the same day. I have been very happy with the service Honest 1 provides.
A warning light appeared on the dash of my car, so I brought in my car immediately - without an appointment - and my car was taken care of immediately by friendly and informative staff. I couldn't have been more satisfied. I will definitely bring my car in again!
Friendly, quick, and reasonably priced