Bloomington Auto Repair

(952) 942-6986updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
3

Very nice mechanics. They help you understand exactly what is going on with the vehicle. Easy to make appointments over the phone (that’s the only way I have ever done it). Leaving 3 stars due to my most recent visit. I had my tires changed and an oil change done. Upon receiving my vehicle after the work, oil life was not reset in the car computer and a new oil sticker was not present on my windshield. Had to ask to get that done after paying for the services. Also, after leaving, I had to come back the next day due to the windshield wiper fluid light coming on. After asking the mechanic, “I thought you topped off all fluids for an oil change?” He replied with “yes we do, I apologize for this inconvenience”. After watching the mechanic pop the hood and refill the washer fluid reservoir. I noticed the power steering fluid had not been topped off either and so, I politely asked him to, in which he again apologized and got right to it. Overall nice people, but I’m starting to wonder if my oil change actually occurred. However, I will be giving this place another chance as they are usually always transparent, nice, and will match other shop quotes. Just ensure proper communication is occurring! This would be a 2 star review however, they were nice and they fixed their mistakes so I will bump to a deserving 3.

Hi Karl- sorry for your poor experience! I'm happy we could address your issue and we look forward to seeing you again!

- Honest-1 Auto Care Bloomington
1

Had to wait for 45 Minutes outside in 25 degree weather because they had closed their waiting area. I was told I could go down the street to another business and wait there but not where I as getting service done. Totally insensitive and off the charts thoughtless!

Hi David- I'm sorry you were unhappy with your experience. We're doing our best to navigate these difficult times and with our lobby size we can't maintain adequate social distance with customers coming in and out the door if people are sitting in the waiting area. At the time all indoor restaurant seating was deemed unsafe by the MDH so we were trying to do our best to follow the safety protocols. Please note that we do offer complimentary loaner cars and shuttle service!

- Honest-1 Auto Care Bloomington
5

5

I recently took my vehicle into Honest-1 Auto Care in Bloomington for the first time. I can’t say enough how impressed and pleased to say that Nate was professional in every way to keep me updated and arrange to get parts needed so that I was the least inconvenienced. Chris, the technician, made adjustments in his schedule for my benefit. I truly felt that I received above and beyond customer service! I will definitely recommend others to bring their auto needs here and will return myself with my future auto care needs. Great job!

5

5

I was having issues with car stalling but had no engine light. There was no code that they could find but they stuck with it and were able to duplicate my issue and get a code to fix my issue. I appreciate that they were dedicated and did not give up on looking for the root of the problen

5

The employees at this place are great! The mechanic that worked on my vehicle (Tony M.) really knew what he was doing and I was surprised on how fast he got the job done! He was very honest and told me what I needed to fix and what could wait.

5

Very well done

5

I did a pre purchase inspection at this place and they gave me a lot of good tips on my new car before I buy it which was really helpful. Nice and clean place. Recommend it to you if you look for a decent price by the way.

5

One of best shops out there. They are not only professional at what they do but the name lives up to who there are as well. They are honest and trustworthy. I have recommended them many times and will continue to do so.

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