Had to wait for 45 Minutes outside in 25 degree weather because they had closed their waiting area. I was told I could go down the street to another business and wait there but not where I as getting service done. Totally insensitive and off the charts thoughtless!
Hi David- I'm sorry you were unhappy with your experience. We're doing our best to navigate these difficult times and with our lobby size we can't maintain adequate social distance with customers coming in and out the door if people are sitting in the waiting area. At the time all indoor restaurant seating was deemed unsafe by the MDH so we were trying to do our best to follow the safety protocols. Please note that we do offer complimentary loaner cars and shuttle service!
- Honest-1 Auto Care Bloomington