Bloomington Auto Repair

(952) 942-6986
Mon - Fri: 7:00 AM - 5:00 PM
5

Best kept secret in town! While backing up, with my foot off the brake, my car one day started squeaking. And with each passing day, the sound was getting worse. I brought the car in to Honest-1 in Bloomington. They discovered the front brake pads were worn away and the pad carrier was now digging into the rotor. I just had the car in for a normal maintenance inspection, and my (now) former shop failed to catch it, and that was only 1300 miles ago. Now I got to pay twice the price of a pad-only replacement - a little over $400 for both front wheels on my SUV. While my brakes were being worked on, I asked the front desk attendant if there was a way I could avoid this situation going forward. That is, if I paid them to check all the systems, could they catch something needing replacement, so I could pay less than getting every penny out of a system and possibly incurring heavier repair costs? They replied they already do that! They gave me a copy of their inspection list - a free service with every appointment. I looked down the list. Now it was time to be impressed! Quite thorough. And records are kept, so they can track everything going forward. They already know my life is busy and I might not keep as close a track as I should on the various vehicle systems, component lifetimes and wear. They assume their role as best source for advice and keep track of these things for me. In exchange, I get first rate reliability and explanations that make sense. Their patient explanations help me be more informed. A more informed customer is a happy one, and happy customers eagerly spread the word of what a great deal this place actually is, as I'm doing here. This shop takes their name seriously! "Honest-1. Hmm... so rare!" I thought, "Lucky I found them!" And in the same place as the former Z-Tech. The tradition of excellent customer service, and saving the customer money for unneeded repairs, continues, though the new owner did not personally know the original owner. What's the chance of that?? It's certainly a win for me! Thanks Honest-1.

5

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5

Excellent service from nate and the crew! Even got a free car wash when my vehicle was done. Definitely recommend their service!

5

Nate and Chad are awesome. 😁

5

These guys really live up to their name. Very honest, quick service, honest pricing, and do not try to sell you on things you don't need. They will be doing all my mechanical work going forward! There is no need to go anywhere else in MN.

5

Just moved to this area and had a coupon for an oil change. I was given all information on what they saw wrong with my car but also an honest opinion on to whether or not I needed to fix it immediately. Friendly staff. Tony was great at explaining everything and giving me cost of any additional repairs. Clean waiting room. I will absolutely be back.

5

Stopped by on a whim to see if someone could assist in removing my car's license plates in order to put on new ones, as I'd had no luck doing so myself. Two awesome employees (unfortunately I didn't get their names) attempted to help, but to no avail. They suggested I stop back the following week when there would be a tech working who had the means to do the job. As recommended, I returned. Tony greeted me in the lobby, then called in Chad. Both also great guys, they took the time to make sure my plates were removed & replaced in a matter of minutes...at no charge. You have earned yourselves a new customer. My Mini & I will be back. Thank you very much for your time & attention!!

5

The service I received was great. I highly recommend Honest-1 Auto for anyone looking to establish a relationship with a reputable auto shop.

5

My garage door stuck 3/4 of the way open and I didn't see (rear window cutoff is conveniently right at that height...). Not only did I shear off my radio antenna, it pulled up part of the roof. I called in, sorry I forget who I spoke with, and was advised to bring it by for an assessment. Nate took care of the front end and Chad handled the vehicle. Not only did Chad reconnect the wires, he pushed the damage out as best he could and re-attached the antenna almost good as new! This might not seem particularly interesting, but the end result is much better than I could have done and the turnaround was exceptional. (I left the same review on Google as well!)

5

My garage door stuck 3/4 of the way open and I didn't see (rear window cutoff is conveniently right at that height...). Not only did I shear off my radio antenna, it pulled up part of the roof. I called in, sorry I forget who I spoke with, and was advised to bring it by for an assessment. Nate took care of the front end and Chad handled the vehicle. Not only did Chad reconnect the wires, he pushed the damage out as best he could and re-attached the antenna almost good as new! This might not seem particularly interesting, but the end result is much better than I could have done and the turnaround was exceptional.

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