I brought a car in that I was thinking if buying. They did an oil change before doing their 52 point inspection. Evidently between me and the man at desk, there was misunderstanding. After taking car for ride to check it out they said it was unreliable and not to buy it. When I went to pick it up I was billed for oil change and inspection. When I explained that I didn’t want oil change unless things passed inspection, Tom waived all fees and charges. Without any argument. I liked their honesty and their willingness to make a new customer happy. I would recommend them and will certainly use them Again